What utility companies are offering to help with higher bills expected this winter

SPRINGFIELD, Mo. (KY3) – As natural gas prices rise, many companies are blaming the intense 2021 winter storm and lack of supply.

Whatever the cause, it means utility bills this winter are expected to be much higher than the year before, with estimates ranging from 30% to 50% higher.

Utility companies in the Ozarks are doing what they can to work with residents and their respective budgets.

Spire Energy and City Utilities offer programs that average your usage over 12 months to keep your bill the same from month to month. Each year, the company would reassess your usage and adjust as needed.

“With budget billing, we take your usage from last year, all the usage you’ve had in the last 12 months, divide it by 12 and average the bill amount, and then it’s what we’re billing you in the future, so you know exactly how much you’ll be paying each month, and there are no surprises,” said Christian Gagliano, Vice President of Customer Experience at Spire. Energy.

Customers with less than 12 months of usage can still enroll in this program, but will use the previous owner’s usage to calculate the payment average.

City Utilities offers “Project Share,” which relies on monthly donations from other customers to help offset costs for those on tighter budgets.

Additionally, City Utilities offers discounts on various methods to improve efficiency.

“We offer a discount on additional insulation, 20% up to $300. We also just announced that we are going to be offering a $50 discount on up to two heating units, so up to $100 if you have two systems to make sure your heating system is set, working properly and working safely,” City Utilities spokesperson Joel Alexander said.

Payment plans are also an option with the two companies mentioned. This can reduce the amount over several weeks to make payments more manageable.

“We have payment terms available to help you spread out a bill. You can even do it yourself on your online profile,” Gagliano said.

There are other ways to reduce gas consumption than contacting your utility provider.

Using an away setting on a “smart thermostat” can significantly reduce your usage when you leave the house.

Winterizing your home is also essential to ensure you are heating your home efficiently. This includes caulking, insulation, windshields, replacing filters, flushing the water heater, etc.

Communication is essential. Your supplier cannot help you if they are not aware of your financial situation. If you have any concerns about the upcoming winter season, contact your supplier to see what your options might be.

“I think we all know this winter, looking at the natural gas market, it’s not very good right now. We want our customers to know that we are doing everything we can to control costs on our end. This is in no way an increase in prices, but a cost linked to the increase in the price of fuel. It will be more expensive this winter. We are all in this together and we will get through this by helping our customers and their needs,” said Alexander.

To report a correction or typo, please email [email protected]

About Marilyn Perkins

Check Also

Why Latvia offers the best offer on the Christmas market: Riga tops the list for the best offers

Why Latvia has the best Christmas market deal: Capital Riga tops the list of best …